Charter of Trust

Free and uninhibited chats in complete security
(and perhaps more...)

Our 7 commitments to your freedom and safety

In order to make our platform a place of sharing and exchange where it feels good to spend time, we have paid attention to every aspect of our service. Your satisfaction and fulfillment within the community of members is our priority. We are committed to providing you with the best social experience. Because you deserve it!

1# Your satisfaction

Our priority is to offer you a quality service that helps you spice up your life and have great encounters. We are proud to help our members connect and to contribute to thousands of exchanges and meetings every day.
We've designed simple and fun browsing tools for a unique experience you won't soon forget.

Our team of super engineer-geeks is constantly looking for improvements to provide you with the best social experience.

2# The whole truth and nothing but the truth

You trust us, and you are right to!
Far from the dubious, dishonest and unfair practices of many dating sites, we are committed to not creating false profiles in order to influence your choices.

We are honoured by your trust and intend to live up to it by offering honest and transparent services. Our goal: to help you have a good time with complete peace of mind.

3# No Spam and Scams

As you know, there is nothing worse than a dating site full of spam and scams. We want to provide you a quality and fun experience.
We therefore make sure to prevent all dubious, inappropriate practices that do not comply with our charter by blocking and banning malicious profiles.

Thanks to our artificial intelligence tools, we are able to detect and analyze each profile update. Our goal: to track down malicious users. (Yes, we're kind of secret agents of love)

We also carry out daily manual checks and scrupulously analyse every report you may make to us.

Please feel free to inform us of any inappropriate behaviour. We will make sure that you can continue to use our platform safely.

4# Never without your consent

It may seem obvious, but it is worth repeating: respect of consent is the basis of relationships both in real life and here, on our site. And we will make no exception to this rule.

To do this, we allow you to filter members allowed to interact with you by using the "Block this user" button. This way, you won't have any unwanted contact from members of our community.

Too bad there is no such button in real life, right? 😜

5# Real profiles

Because we value the authenticity of member’s profiles, we are committed to verifying each entry and each photo before making them visible on our site.

Our awesome team of moderators review every new profile and every update to make sure everything is OK. In case of non-compliance with the general terms of use of our site, accounts are systematically banned and deleted.

This way, you can browse through members' profiles without worrying about whether a photo is real or stolen from the Internet. 😌

6# We value your privacy and security

You are on our platform to have a good time without worrying about the confidentiality of your discussions and we place great importance on this. We want you to be here, in a space where you feel free to be yourself.

To ensure the protection of your information and your safety on our site, we encrypt all the data that circulates on it.

You may access, modify or delete your data at any time in accordance with applicable privacy laws and regulations and the General Data Protection Regulation (GDPR).

We have chosen to go above the standards and regulations in effect in order to offer you ever greater serenity when you browse our site 😎

7# We're here to help you

And to ensure that everything goes smoothly for you, we are committed to answering all your questions within a maximum of 48 working hours.

Are you experiencing an issue? Would you like to give us some feedback? Do you have a question? Want to tell us about your last date?You can reach us at any time by e-mail or by phone during our office hours.

Rest assured that each of your requests will be treated with the utmost attention. This information allows us to constantly improve our services according to your needs to ensure your complete satisfaction.
Now that all has been said and that there are no more secrets between us, we wish you great encounters on our site!

MadinTouch.com